SHIPPING POLICY
SHIPPING POLICY
Last Updated: July 2026
Thank you for shopping with DaebakBias.
DaebakBias is a K-pop online store offering authentic K-pop albums, official merchandise, and fan-favorite collectibles. This Shipping Policy explains how we process, ship, and deliver orders placed on our website.
Order Processing Time
- In-stock items: Processed within 2–3 business days
- High-volume periods (comebacks, holidays, promotions): Processing may take 5–8 business days or longer
- Pre-order items: Processed after products arrive at our U.S. warehouse
Processing time refers to the time required to prepare your order before shipment and does not include delivery time.
Shipping Time
Shipping time begins after your order has been processed and shipped.
For U.S. domestic orders, estimated delivery times are:
- Standard U.S. shipping: Typically 3–7 business days
Delivery times are estimates only and are not guaranteed. Actual delivery times may vary depending on the carrier, destination, weather conditions, and other circumstances.
Pre-Order Shipping
Pre-order items follow a different fulfillment process:
- Product is officially released in Korea
- Product is shipped to our U.S. warehouse (typically 3–4 business days after release)
- Product arrives and is prepared for customer shipment
- Order is processed and shipped to the customer
Please note that pre-order delivery dates are estimates. Delays may occur due to manufacturer schedules, production changes, customs processing, airline delays, or other factors beyond our control.
Tracking Information
Tracking numbers are provided via email once your order has been shipped.
Please allow 24–48 hours for tracking information to update in the carrier’s system.
Lost or Delayed Packages
DaebakBias is not responsible for delays caused by shipping carriers, weather conditions, or other circumstances outside of our control.
Once an order has been shipped and transferred to the carrier, delivery responsibility is handled by the carrier.
If you experience a significant delay, please contact us and we will assist you with tracking your package.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information.
DaebakBias is not responsible for lost, delayed, or returned packages caused by incorrect or incomplete shipping addresses.
Shipping Changes
Once an order has been processed, we may not be able to change the shipping address or shipping method.
Please contact us as soon as possible if you need assistance with an order change.
Contact Us
If you have any questions regarding shipping, please contact:
📧 Email: support@daebakbias.com
We’re happy to help.